Delivery & Return
DELIVERY POLICY
All orders for same day delivery must be placed before 3:00 pm Eastern Time on Monday through Friday. On Saturday before 1:00 pm, any orders placed after 1:00 pm will be delivered by Monday. Closed on Sundays.
Please note: Availability of plants and flowers varies depending on season and geographic location. We will make every attempt to match the ordered item. Substitutions of equal or greater valuer may be made.
REFUND POLICY
As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at White Plains Florist, and would like for you to enjoy our beautiful arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue. Should you have any question regarding the care of your arrangement or plant, please contract us at the shop during our business hours; we would be more than happy to assist you.